Privacy Policy
At ScrubEase, we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our website, services, or interact with us in any way. Please read this policy carefully to understand how we handle your data.
1. Information We Collect
We collect various types of information to provide and improve our services for you:
- Personal Information: This includes your name, email address, phone number, address, short term rental calendar links, and payment details, which you provide when creating an account, making a booking, or communicating with us.
- Payment Information: When you make a booking, we collect your payment details, including credit or debit card information. Payment processing is securely handled by our third-party payment providers, and we do not store your full card details.
- Usage Data: We may collect information about how you use our website, such as IP address, browser type, pages visited, and other browsing statistics.
- Cookies and Tracking Technologies: We use cookies and similar tracking technologies to monitor user activity and enhance your browsing experience. You can manage your cookie preferences via your browser settings.
2. How We Use Your Information
ScrubEase uses the collected data for various purposes, including:
- To provide, operate, and maintain our services.
- To process your bookings and payments.
- To communicate with you regarding your account, bookings, and customer support.
- To notify you of changes to our services, terms, or privacy policy.
- To improve our website and services based on user feedback and analytics.
- To ensure compliance with legal obligations and protect against fraudulent activity.
- To send marketing communications about promotions, services, and offers (with your consent).
3. Legal Basis for Processing Personal Data
We process your personal data based on the following legal grounds:
- Contractual Obligation: To fulfill our obligations under the service agreement, including processing bookings and payments.
- Consent: For marketing communications, we rely on your consent, which can be withdrawn at any time.
- Legitimate Interest: To improve our services, ensure security, and protect against fraud.
- Legal Obligation: To comply with applicable laws, such as tax or regulatory requirements.
4. Data Sharing and Disclosure
We do not sell or share your personal information with third parties except in the following situations:
- Service Providers: We share data with third-party service providers who assist us in providing services, such as payment processors, hosting services, or marketing tools. These providers are contractually obligated to protect your data and use it only for the services they provide to us.
- Legal Compliance: We may disclose your information if required by law, to comply with a court order, or to protect the rights, property, or safety of ScrubEase, our customers, or the public.
- Business Transfers: In the event of a merger, acquisition, or asset sale, your personal data may be transferred to the new entity.
5. Data Security
ScrubEase takes reasonable steps to protect your personal data. We use encryption, secure servers, and access controls to safeguard your information. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security. You are responsible for maintaining the confidentiality of your account login information.
6. Data Retention
We will retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, including legal, accounting, or reporting requirements. We may also retain some information to resolve disputes and enforce our agreements.
7. Your Data Protection Rights
Depending on your location, you may have the following rights regarding your personal data:
- Access: You have the right to request access to the personal data we hold about you.
- Rectification: You may request corrections to inaccurate or incomplete data.
- Erasure: You may request the deletion of your personal data, subject to certain conditions.
- Restriction: You may request that we limit the processing of your personal data in certain circumstances.
- Data Portability: You may request a copy of your personal data in a commonly used format.
- Objection: You may object to the processing of your data in certain situations, such as direct marketing.
To exercise any of these rights, please contact us using the details provided in the Contact section. We will respond to your request within a reasonable timeframe in accordance with applicable laws.
8. Children's Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal data from children under 18. If we become aware that a child has provided us with personal information, we will take steps to delete that information. If you believe that a child has provided us with personal information, please contact us.
9. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and personalize content. You can manage your cookie preferences by adjusting your browser settings. By continuing to use our site, you consent to the use of cookies in accordance with this Privacy Policy.
10. Third-Party Links
Our website may contain links to third-party websites or services that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We encourage you to review their privacy policies. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
11. International Data Transfers
Your information, including personal data, may be transferred to—and maintained on—servers located outside of your state, province, country, or other governmental jurisdiction where data protection laws may differ from those in your jurisdiction. By using our services and submitting your personal data, you consent to such transfers.
12. Changes to This Privacy Policy
ScrubEase reserves the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this page periodically to stay informed of any changes. Your continued use of our services after changes are posted constitutes your acceptance of the revised Privacy Policy.
13. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
- Email: info@scrubease.com
- Phone: (512) 567-8524
Last updated: October 28, 2024 at 00:00:00 (12:00 am) Central Time.